Workplace Change: Practice and Skills – Micro Credentials

Overview

Course Dates

  • Module 1: Wednesday 21st September – 06:30pm-9:30pm – Online
  • Module 2: Wednesday 28th September – 06:30pm-9:30pm – Online
  • Module 3: Friday 7th October – 10:00am-5:00pm – UCC Campus
  • Module 4: Wednesday 12th October – 06:30pm-9:30pm – Online
  • Module 5: Wednesday 19th October – 06:30pm-9:30pm – Online
  • Module 6: Wednesday 26th October – 06:30pm-9:30pm – Online
  • Module 7: Friday 4th November – 10:00am-5:00pm – UCC Campus
  • Module 8: Wednesday 9th November – 06:30pm-9:30pm – Online
  • Module 9: Wednesday 16th November – 06:30pm-9:30pm – Online
  • Module 10: Wednesday 23rd November – 06:30pm-9:30pm – Online

Overview

This course is a direct response to emerging needs identified in industry. Developed as a 10 credit micro-credential to be delivered part-time online over 12 weeks, this Certificate in CPD in Workplace Change: Practice and Skills aims to promote key skills for managers and people leaders across a range of sectors to tackle challenges relating to managing competing demands and evolving new work practices. Framed in the discipline of positive psychology, the core knowledge and skills developed on this programme are critical to empower organisations and their people through a positive change process, thus enabling business to become more agile and responsive to a changing world of workplace practice.

The course focuses on understanding the psychology of organisational change and its processes, optimising positive outcomes, its potential impact on people, organisations, relationships and the work environment. The course aims to develop an understanding of the positive personal traits and skills of managers and people leaders that contribute to initiating and successfully implementing change within organisations. Additionally, the course explores and identifies the needs and challenges that arise to empower appropriate leadership skills to forge change successfully. These include consultation and understanding the work environment and its people; how to practice motivation, encouragement and inspiration for change; how to influence people and create a ‘buy in’ for proposed changes. The course also addresses the challenge of dealing with emotions in the workplace, both conscious and unconscious that impact on change.

A strong focus on coaching, mentoring and peer-to-peer engagement features in the course, ensuring and providing auxiliary support in small groups to improve and enhance work-based performance, increase well-being, harness and apply personal strengths, embrace adaptability, achieve goals and build resilience in working with changed and changing work practices.

Course assessment will encompass a practical focus with opportunities for students to self-reflect on their own work practices, as well as plan for the application of their new skills in the workplace.

Course Aims

  • To provide learners with the theoretical grounding to better understand change in the workplace through a positive psychology lens;
  • To cultivate awareness of the impact of change in the workplace at individual, team and organisational levels;
  • To instil confidence and build resilience in learners to positively respond to change in the workplace using recognised, best-practice tools and techniques;
  • To encourage learners to embrace, develop and enhance their interpersonal skills to enable them to become effective agents of change within their organisations;
  • To support learners in coping with the fast pace of change in modern workplaces.

Objectives

This module focuses on developing students’ understanding of change in workplace contexts including its potential impact on people, organisations, relationships and the work environment. It also aims to develop students’ skills in leading change and optimising positive outcomes through developing an understanding of the positive personal traits and skills that contribute to initiating and implementing change within organisations.

Module Content

This module focuses on developing students’ understanding of change in workplace contexts including its potential impact on people, organisations, relationships and the work environment. It also aims to develop

  • Aligning the need for change to organisational goals and competitiveness.
  • Models and frameworks of change – methodologies and psychology.
  • The role of communication, engagement and consultation in supporting workplace change.
  • Managing individual and group responses to change.
  • Understanding human motivation and leveraging it to influence change in the workplace.
  • Role of culture in influencing change.
  • Introduction to emotional intelligence.
  • The value of being emotionally intelligent in facilitating change.
  • Essential coaching and mentoring skills – listening and questioning competencies, practicing empathy, and assertiveness to move forward; cognitive flexibility.

Learning Outcome

On successful completion of this module, students should be able to:

  • Outline the concepts that inform change processes in the workplace.
  • Describe and discuss models and frameworks for both responding to change and leading change initiatives.
  • Identify and critically analyse the personal traits/skills needed for optimising positive outcomes in times of change.
  • Critically assess one’s own awareness of the inter-relationship of personal and professional dimensions in the workplace and their impact on one’s own development.
  • Apply key coaching and mentoring skills to support their teams.
  • Reflect on, evaluate and apply learning in work/practice contexts.

Assessment

Total Marks 200: Continuous Assessment 200 marks (1 x 2,500-word portfolio, 100 marks; 1 x self-reflective learning log either in a written or audio recorded format, 50 marks; Groupwork (peer Triad Engagement), 50 marks

Entry Requirements

  • Be at least 21 years of age by the date of commencement of the programme;
  • Hold an NFQ level 7 qualification, in which at least a second class honours was awarded and have at least two years of professional experience in a team lead, supervisory or management position; Or hold an appropriate professional qualification with at least three years’ significant professional experience in a team lead, supervisory or management position.
  • All applicants whose first language is not English must have attained a minimum overall IELTS score of 6.5 with a minimum of 6.0 in each band, or the equivalent TOEFL score.

This course can also be run as an in-company programme delivered on-site to meet your specific requirements. For more information on in-company delivery, or if you have any questions regarding this course, please Click Here.

Duration
8 x 3hr sessions on Wednesdays and 2 x 6hr in-person workshops in UCC
Start & Finish Time
Varied Times, Details in Outline
Location
Online & In-Person
Members Fee
800.00
Non-Members Fee
800.00
Starts in 5 days
14 places remaining
starts soon
7 places remaining
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