IMI Essential Skills of Management – Blended Learning


Course Dates

  • Module 1: 12th October – 9:00am – 5:00pm – in person – UCC Centre for Executive Education,T12 VF82
  • Module 2: 13th October – 9:00am – 5:00pm – in person – UCC Centre for Executive Education,T12 VF82
  • Module 3: 9th November – 9:00am – 5:00pm – Online
  • Module 4: 10th November  – 9:00am – 5:00pm – Online
  • Module 5: 14th December – 9:00am – 5:00pm – Online
  • Module 6: 15th December – 9:00am – 5:00pm – Online


This highly interactive six-day programme is designed to enhance your existing management skills.
We will help you develop new competencies within a framework of identified essential skills. It is comprised of 6 full days divided into 3 modules of 2 consecutive days each in May, June and Aug/Sept:
1. Excel: Learn a variety of management tools and techniques,
2. Perform: Discover how to design strategies for increased employee performance and
3. Deliver: Find out how to foster an environment of creativity and innovation.
Essential Skills of Management is one of IMI’s most popular executive development programmes.

Learning Outcomes

Module 1 Learning outcomes

  • Define the role of the Manager
  • Apply listening techniques
  • Diagnose business environment
  • Develop Stakeholder maps
  • Apply planning techniques
  • Set effective goals
  • Solve problems effectively
  • Manage through conflict

Module 2 Learning outcomes

  • Understand influencing styles
  • Align resources
  • Delegate tasks effectively
  • Empower team members
  • Build trust
  • Enhance motivation
  • Develop teams
  • Manage team dynamics

Module 3 Learning outcomes

  • Deliver effective feedback
  • Identify leadership styles
  • Understand personal behaviour
  • Diagnose behaviour of others
  • Apply a PMDS
  • Coach for performance
  • Manage performance
  • Deliver appraisals


Module 1 (2 days): Understanding your Role and Context

  • Remote working and leading
  • The role of the manager
  • Listening skills
  • Your development planning
  • Management behaviours
  • Essential steps of planning
  • Goal and objective setting
  • Problem solving
  • Responses to Conflict

Module 2 (2 days): Aligning Goals & Resources

  • Influencing
  • Delegation
  • Flexible Management
  • Introduction to Belbin
  • Belbin Team roles
  • Motivation
  • Building blocks of successful teams
  • Building trust
  • Team stages & high performing teams

Module 3 (2 days): Building an enabling culture

  • DiSC Profile – understanding self
  • DiSC Profile – understanding others
  • Performance management & effective feedback
  • Coaching skills for managers
  • Managing different performance conversations
  • Pulling it all together

Trainer Profile

Dymphna Ormonde has spent the past 12 years as an executive coach and trainer across both the public and private sectors designing and delivering training and coaching programmes at all levels in organisations including business owners and management teams and has built a reputation for developing and delivering training that engages, challenges and stimulates the thinking of participants to bring about change in behaviours. In addition to coaching and training, Dymphna has lectured on Leadership and Change, Human Resource Development and Communications in Organisations in the J.E. Cairnes School of Business, NUI, Galway and on Front Line Management for the National College of Ireland. Dymphna was awarded a diploma in Life and Business Coaching, accredited by the European Coach Institute.

About this form

The purpose of this booking form is to gather profile information about participants on programmes funded by Skillnet Ireland from the National Training Fund through the Department of Further and Higher Education, Research, Innovation and Science.

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

6X Days - Blended Learning
Start & Finish Time
9:00am - 5:00pm
In-person and online
Members Fee
Non-Members Fee