QQI Level 6 Supervisory Management - Online
Iteration 1
- Day 1: Wednesday 14th October – 09:30 am-5:00 pm – Online
- Day 2: Wednesday 21st October – 09:30 am-5:00 pm – Online
- Day 3: Wednesday 28th October – 09:30 am-5:00 pm – Online
- Day 4: Wednesday 18th November – 09:30 am-5:00 pm – Online
Overview
The aim of this programme is to equip learners with the tools and techniques necessary to effectively manage a team. Participants will acquire a range of supervisory and management skills, in addition to improving their interpersonal and communication skills. The programme combines proven leadership techniques with practical advice on how to maximise your team’s performance and engagement. Learners will leave the programme with an accredited qualification and up to date knowledge and skills in the areas of:
- Roles and Responsibilities of a Supervisor / Team Leader
- Effective Communication
- Emotional Intelligence and Influencing Others
- Building and Engaging Effective Teams
- Leadership Styles
- Effective Coaching
- Performance Management and Development Planning
- Assertiveness and Managing Conflict
- Leading and Managing Change
- Role of Delegation in Supervisory Management
- Operational Planning and Procedures
- Conducting a Training Needs Analysis
- Problem Solving and Decision Making
- Time Management and Personal Effectiveness
- Effective Meetings
- Review of Employment Legislation.
- Recruitment and Selection
- Data Protection
- Budgeting
What’s Covered
- Roles and Responsibilities of the Supervisor / Team Leader
- Effective Communication
- Emotional Intelligence
- Maximising Emotional Intelligence in the Workplace
- Influencing Others
- Building and Engaging Effective Teams
- Leadership Styles
- Effective Coaching
- Performance Management and Development Planning
- Assertiveness and Managing Conflict
- Leading and Managing Change
- Role of Delegation in Supervisory Management
- Operational Planning
- Operational Procedures
- Conducting a Training Needs Analysis
- Problem Solving and Decision Making
- Human Resource Planning
- Time Management and Personal Effectiveness
- Effective Meetings
- Review of Employment Legislation
- Skills Demonstration Presentations
- Recruitment and Selection
- Data Protection
- Departmental Budget Planning
- Programme Review and Evaluation
Materials
Learners will be provided with a set of PowerPoint slides for each day of the programme.
In addition to this, learners will also receive comprehensive notes in word format to help them with the assessment process.
Assessment Process
To achieve certification, each candidate will be required to undertake an assessment process that involves a skills demonstration (where candidates will be required to keep a log/record of supervisory management activities undertaken) and a portfolio/collection of work.
Both parts of the assessment will be subject to external verification by QQI. Further details on the assessment process include:
Skills Demonstration (60%)
Candidates will provide evidence of their skills in the following areas by compiling an account of their experiences, observations, and implementation of the knowledge and skills gained on the programme. They will present their findings on the final day of the programme:
- Supervisory Management – Role of the supervisor / team leader, familiarity with industry standards in relation to policies and procedures and associated legislation.
- Operational Planning – developing operations manuals for work-related procedures including record management systems, goal and objective setting, developing work plans
- Team Leadership and Organisational Skills – communication and interpersonal skills, time management, delegation, ongoing training and development of staff, effective performance appraisal techniques.
Part of the assessment will take the form of a 10-12 minute presentation in which the candidates will present evidence (plans, records, interview notes, meeting minutes etc.) of their skills in the above areas.
Portfolio / Collection of Work (40%)
Candidates are required to produce a Portfolio / Collection of Work that demonstrates their knowledge and understanding in a number of key areas:
- Staff Recruitment – analysis of the process of recruiting staff.
- Data Protection – familiarity with the provisions of the General Data Protection Regulation (GDPR).
- Budget Planning – take account of a range of potential expenses including labour and material costs, insurances and contingency.
The Portfolio / Collection of Work must be submitted within two weeks of the final classroom delivery day.
Entry Requirements
Leaving Certificate or equivalent, and/or relevant Life or Work Experience.
Candidates should have organisational support and ongoing access to appropriate supervision practice experience in the workplace.
About the Trainer
Mike Roche has over 20 years experience in the manufacturing sector, working both in engineering and has a Learning and Development practitioner in a number of multinational organisations. He has held management positions in engineering and as also been a Training Manager in an FDA regulated medical device organisation.
