Time and Task Management - Online

Overview

The main purpose of this programme is to provide candidates with the knowledge, skills and attitudes to improve their self-management, prioritise their tasks, plan their time more effectively in order to achieve their personal and organisational goals and, as a result, improve their overall personal effectiveness.

Learning Outcomes

At the end of this programme, successful participants will be able to:

• Assess their work priorities and schedules.
• Prioritise their tasks.
• Set individual goals and objectives.
• Plan their time effectively in order to achieve their personal and organisational goals.
• Identify and manage time robbers such as emails, meetings, phone calls and interruptions.
• Overcome Procrastination.
• Manage their communications more effectively.
• Delegate tasks effectively.
• Effectively manage upwards.
• Improve their work output as a result of improved personal effectiveness.

Effective Time Management

• Components of Time Management
• Benefits and Challenges of Effective Time Management
• Compiling a Time Log
• 4D Process – Important vs. Urgent Tasks
• Prioritisation and Designing an Effective ‘To Do’ List.
• Setting SMART Goals and Objectives
• Identifying Time Robbers
• Managing Interruptions
• Overcoming Procrastination

Personal Effectiveness

• Seven Habits of Highly Effective People

Managing Upwards

• Assertive Behaviour
• Getting the attention of a busy person
• Saying what you want to say
• ‘Managing your Manager’

Emotional Intelligence and Influencing Others

• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management

Effective Delegation

• What is Delegation
• Benefits of Effective Delegation
• Building an Effective Network
• Delegation Process

Focused Communication

• Active Listening
• Questioning
• Written Communication (including email

Programme Review and EvaluationDiscussion, Q&A and Questionnaire