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Practical Productivity Using MS Outlook

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We will be in touch a few days before the course starts to confirm details such as venue, start & finish time etc. Please feel free to contact us in the meantime if you have any queries.

Cancellations made in the final 72 hours before a course commences will be charged in full.

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

Contacting the Cork Chamber Skillnet Team:

Kate Murray, Training Network Executive
Tel: 021-4530142

Garrett O’ Rourke, Training Network Manager
Tel: 021-4530141

MS Outlook Course – what’s it all about?

  • Make MS Outlook work for you!
  • Would you like to have an empty inbox at the end of each day?
  • Would you like to schedule realistic days and never have to worry about forgetting to do or follow-up on a piece of work?
  • Would you like have an organised system that will help you work more effectively on a daily basis?

This Practical Productivity training course will provide you with a totally practical and workable solution to managing your workload and time more effectively.

This is not a standard Time Management training course.  Although we cover ‘Time Management Best Practice’ at the beginning of the day, unless there is a practical way of actually applying that theory, it is just that – ‘Theory’.  Therefore, the emphasis of the day is on the practical application of that theory using Microsoft Outlook as the tool.

Do not let e-mail control your day – instead you can take control through the customisation of MS Outlook and by using various features & tools within Outlook.

Learn how to prioritise, set, manage and achieve realistic goals & tasks you set for yourself. Learn how to share information with other users and work more effectively as a group.

This course, delivered by E-Bridge, has been designed to provide you with the knowledge, skills and competencies to effectively use Outlook as your organisational tool.

  • All participants will be provided with an E-Bridge email address and phone number for any queries or questions that may arise following the training.
  • All participants will be given access to a library of tutorials by way of an email containing the links to the relevant topics. As we record these tutorials ourselves the content / examples used will match those used during the classroom training. As a result the participants will find them to be relevant and easy to follow. The tutorials will be available to participants for a limited time period (6 months following the course).
  • A Cork Chamber Skillnet / E-Bridge Certificate of Attendance will be awarded to each participant on completion of all courses. A sample copy is attached for your approval.
  • This course is also a CPD accredited course accounting for 6 hours approved CPD credit.

Training Course Outline

Time Management Principles

  • You can’t create time, but you can schedule it!
  • Setting Goals & Prioritising
  • Tips for getting started
  • Break it down
  • Prioritise – Important vs. Urgent
  • Managing time – Interruptions etc.
  • Work Smarter – Communicate & Delegate
  • Time Stealers – What are yours?
  • Top 10 – Time Management Best Practice

Overview of MS Outlook Basics

  • Shortcuts & Speed Keys
  • Changing View Preferences
  • Navigating through mail quickly
  • Selecting & Forwarding Multiple Messages
  • Creating and using signatures
  • Use Auto Text for frequently used text

Customise MS Outlook

  • Change Default settings to ensure Outlook is working for you.

Working with your Personal Calendar and Tasks

  • Using the Calendar & Tasks together as your planner
  • Creating Personal Tasks / To-Do’s
  • Prioritising Tasks
  • Re-dating Tasks
  • Recurring Tasks
  • Inserting Hyperlinks
  • Marking Tasks Complete / Moving completed tasks
  • Categorising Tasks
  • Creating / Editing / Deleting Calendar Entries
  • Printing the Calendar (workable format)
  • Add Colour to your calendar

Working with email

  • Act Now! – Apply the 4 D’s to your email.
  • Manage workload by creating tasks directly from email.
  • Keep a record – Working with Folders
  • Follow-up on Sent Items
  • Creating Rules to act on Incoming and / or Outgoing Mail
  • Mailbox Full? – Create a Personal Folder File

Working with your Address Book

  • Adding / Editing / Deleting Contacts
  • Add Sender to Address Book / Gather other contact information from an E-mail
  • Creating Groups (Distribution Lists)
  • Use contacts to store frequently accessed information.

Working with others / Data Collaboration

  • Using the Out of Office Assistant
  • Scheduling Meetings with others
  • Delivery Options for Meeting Invitations
  • Respond to Meeting Invitations
  • Cancel / Re-Schedule Meetings
  • Sharing your calendar / opening other user’s calendars
  • Accessing Group Calendars

Who Should Attend

If you feel overwhelmed by emails and workload and believe that…. “There aren’t enough hours in the day”.  If you would like a practical solution that can immediately be implemented on return to the office then this course if for you.

This course can also be run as an in-company programme delivered on-site to meet your specific requirements. For more information on in-company delivery, or if you have any questions regarding this course, please Click Here.

About This Form

The purpose of this booking form is to gather profile information about participants on programmes funded by Skillnet Ireland from the National Training Fund through the Department of Education & Skills (DES). Only aggregated participant data will be reported to the DES. As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

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