Upskilling YOU
Empowering YOU

People & Performance Management

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We will be in touch a few days before the course starts to confirm details such as venue, start & finish time etc. Please feel free to contact us in the meantime if you have any queries.

Cancellations made in the final 72 hours before a course commences will be charged in full.

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

Contacting the Cork Chamber Skillnet Team:

Kate Murray, Training Network Executive
Tel: 021-4530142

Garrett O’ Rourke, Training Network Manager
Tel: 021-4530141


Managing teams effectively requires managers to drive themselves and their teams’ performances. A truly effective team will be one that is better managed through better planning and better communication. The successful team will also benefit from playing to the strengths of individual members, whilst contributing to overall achievement. 

Schedule Outline  

Session 1 (AM) 

What is performance management? 

  • Your people are the difference
  • Getting more from your team

What might be the benefit for our business? 

  • Recognising great performance

Introduction to SMART objectives 

  • Being specific to the business’ needs
  • Setting achievable goals
  • Need for realistic objectives and timings

Session 2 (PM) 

Communication with Your Team 

  • Sharing the dream
  • Leading not managing
  • Encouraging contribution and engagement

Measuring Results 

  • What gets measured gets managed
  • Ensuring understanding
  • Regular feedback (informal and formal)

Managing Performance of the Business 

  • Case studies
  • Open discussion on problems and solutions

Who Should Attend  

This course is designed for owner/managers and those seeking to develop a career in management. 

About the Trainer  

Keith Harford (MBA) is a highly experienced trainer having worked with businesses for over 30 years. He blends practical skills with academic learnings, to help people develop their true potential. 

Top 3 Learning Outcomes  

  1. Build self confidence in managing your people; 
  2. Set clear, measurable and achievable objectives; 
  3. Be better equipped with tools to get the best from your team. 

This course can also be run as an in-company programme delivered on-site to meet your specific requirements. For more information on in-company delivery, or if you have any questions regarding this course, please Click Here.

About This Form  

The purpose of this booking form is to gather profile information about participants on programmes funded by Skillnet Ireland from the National Training Fund through the Department of Education & Skills (DES). Only aggregated participant data will be reported to the DES. 

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

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