Upskilling YOU
Empowering YOU

Workforce Engagement…..diversity & globalisation

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We will be in touch a few days before the course starts to confirm details such as venue, start & finish time etc. Please feel free to contact us in the meantime if you have any queries.

Cancellations made in the final 72 hours before a course commences will be charged in full.

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

Contacting the Cork Chamber Skillnet Team:

Aoife Dunne, Training Network Manager
Tel: 021-4530141
E-Mail: aoife@corkchamber.ie

Kate Murray, Training Network Executive
Tel: 021-4530142
E-Mail: kate@corkchamber.ie

Work is not a place you go, but a thing you do. 

And workforces are not the same as they were before. The world is a much smaller place and employees and employers are experiencing challenges in this new global, cultural and diverse environment.

Our Workforce Engagement programme is aimed at individuals or groups that need to communicate successfully, work, and establish productive relationships during face-to-face or virtual contact with colleagues, clients or business contacts from different cultures and backgrounds, working across time zones and in different international locations.

Gain an awareness and understanding of working across virtual teams, locally, nationally & globally, across functions and in a virtual environment.

Gain awareness and understanding of cultural differences in the international work environment, enhancing practical cross-cultural communication and work skills and improving confidence when communicating across cultural and language barriers.

This is a unique opportunity to learn about cultural norms, values and beliefs; gain a higher level of self-awareness and personal fulfilment while enhancing positive impact on colleagues, clients or business contacts from diverse backgrounds.

The focus is not just about training; it is about delivering a high level of “cross cultural intelligence” that embeds understanding and a deep sense of practical application. 

Objectives

On completion of this programme, you will be equipped with the skills, knowledge and competence in their development of a high level of cross cultural intelligence in the workplace.

• Understand the legislative framework associated with diversity
• Assist you in truly understanding cross cultural communication and cultural diversity in the workplace
• Offer concrete applicable tips for putting in place effective cultural diversity strategies and actions into every day practice within their organisation
• Using Insights Discovery Psychometric Profiling and it’s easy to understand “language”, you will develop personal awareness in relation to your own culture, the culture and difference of others; how to adapt and connect with others, removing cultural barriers, to manage and de-escalate conflict
• Effectively and efficiently work with cultures other than your own, will assist you in recognising how diversity brings a greater skills base to a team and thereby promotes better teamwork 
• Provide a proactive approach to managing diversity in today’s workforce; equips people with a clear action plan to apply to their work situation post the programme
• Develop high level interpersonal communication skills and be able to build interpersonal effective multi-cultural interpersonal relationships
• Develop personal process management skills and coaching and facilitation skills to manage the delivery of results in a multi-cultural environment 
• Learn top tips to manage conflict and manage expectations
• Business Case Learning Outcomes: Taking into account of the above, in turn has significant potential to deliver Return on Investment for the business by increasing productivity and profitability.

Who Should Attend

A practical and interactive workshop, the course is designed for any and all staff who work in a multi-cultural environment; who operate across virtual teams, across multiple offices & sites.

It is designed for existing and new staff who wish to develop high level cross cultural intelligence & Interpersonal skills to operate effectively and efficiently in a multi-cultural environment.

What does it cover?

  • Introduction to Culture
  • Self-Awareness
  • Cross Cultural Interpersonal Skills
  • Delivering Organisational Results in a Multi-Cultural Environment
  • Presenting/Pitching the benefits of cultural diversity
  • Review of Learning & Putting it into Practice

The programme includes the use of Discovery Psychometric Profiling as a tool to develop self-awareness and understanding of others. This profiling tool must be completed prior to starting the programme and can be taken in up to 38 languages.

About this form

The purpose of this booking form is to gather profile information about participants on programmes funded by Skillnet Ireland from the National Training Fund through the Department of Education & Skills (DES). Only aggregated participant data will be reported to the DES.

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

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