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Be Better @ HR (Performance Management)

Start Date Thursday, 27th July 2017
Duration 1pm-4pm
Start & Finish Time 1pm-4pm
Trainer Caroline McEnery, The HR Suite
Places 5
Location Cork Chamber of Commerce
Members Fee €50.00
Non-Members Fee €50.00


On completion of this course participants will have an increased understanding of the performance procedure, be familiar with how to effectively manage performance in the workplace and have knowledge of how to the legislative background.

If all 3 Be Better @ HR series are booked together it is €120


Learning Outcomes:
-Be more knowledgeable in the areas that develop employees
-Understand why performance management is critical to organisational success
-Develop assertive communication skills and be able to communicate your expectations to staff
-Have a clear understanding of how to impact and influence your peers
-Be able to manage your team effectively
-Improve overall performance, revenue, collaboration and teamwork within the organisation
-Maximize your workforce’s expertise, ideas and skills
-Improve efficiency and utilization of resources
-Be able to efficiently use good people management techniques in the workplace
-Understand and implement the law surrounding the probationary period
-Be able to conduct performance appraisals accordingly

Who Should Attend?

Any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors, HR staff.


Performance Management Introduction
-Why should my organisation conduct performance appraisals?
-High performance cultures
-Objectives of performance management
-Benefits of performance management

Managing Probation
-Aims of probation
-Benefits of probation
-The process
-Case law

Performance Management Meetings
-Legal aspects
-Before the meeting
-During the meeting
-After the meeting
-Dealing with difficult people

-Performance management & feedback
-Continuous feedback
-How & when to use feedback
-The tricky part
-Constructive feedback
-Tips for giving feedback

Support Mechanisms
-Work support & supervision
-Receiving feedback
-Effective communication
-Communicating more assertively
-Conflict management

About this form

The purpose of this booking form is to gather profile information about participants on programmes funded by Skillnets from the National Training Fund through the Department of Education & Skills (DES). Only aggregated participant data will be reported to the DES. Separately, Skillnets will inform the Department of Social Protection (DSP) about the attendance of individuals in receipt of income support from DSP on short courses (i.e. 20 days or less). This is part of an arrangement with the Department, which supports the participation of its clients on Skillnets programmes.

Please Note: The number of free places available on this course are limited, and may already be allocated. In filling in this form, you are requesting a place on this course as opposed to making a confirmed booking. A member of our training team will be in touch closer to the course start date to advise if we are in a position to offer you a place on this course. If we are not able to offer you a place on this course, your request will be kept on file for future courses.

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.


BiznetCork Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.

NDP - Education and Skills - Skillnets - Finuas

For further information please visit

Cork Chamber©, Fitzgerald House, Summerhill North, Cork, T23 TD90, Tel: (021) 4509044, Email:, Company Registration Number - 13918

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